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Services

One system. Three layers. Built around your business.

AI Workflows automate a task. AI Agents own a job end-to-end. AI Systems connect everything underneath. Most clients start with one and grow into all three — residential or commercial, any size team.

01AI Workflows

Automate the repetitive steps your team already knows by heart.

A workflow is a fixed process that runs itself the moment a trigger fires — a new lead, a signed contract, a price change. No one has to remember to do it.

Residential + CommercialMost Common Starting Point
  • Instant lead follow-up by email and text
  • Transaction coordination checklists and reminders
  • Listing description and social copy generation
  • CMA and comp-set prep
  • Showing scheduling and confirmations
  • Compliance and disclosure checklist tracking
  • Post-closing review and referral requests
Workflow Log — Lead Follow-Up
New lead captured0:00
Welcome email sent0:12
SMS follow-up sent0:38
Added to CRM, tagged "Buyer — Hot"0:41
Assigned to agent on rotation0:52
02AI Agents

An assistant that owns a job — not just a step in one.

An agent handles a full conversation: it qualifies a lead, answers a question, books a showing, or routes a tenant request — and knows when to hand off to a human.

Residential + CommercialCommon Next Step
  • Inbound lead qualification and routing
  • Buyer and tenant Q&A on listings and units
  • Showing and tour scheduling
  • Landlord/tenant maintenance request triage
  • Transaction status updates for clients
  • After-hours call and text coverage
Inbound Tenant Request
The AC in unit 4B isn't cooling at all.
7:12 PM
Sorry about that — I've opened maintenance ticket #4821. A tech can come tomorrow 9–11am or 1–3pm.
7:12 PM
9–11 is better.
7:14 PM
Confirmed for 9–11am. Your property manager has been notified.
7:14 PM
FeaturedAI Voice Receptionist

An AI that can pick up the phone.

Beyond chat and text, we build voice agents that answer inbound calls, screen and qualify callers, book showings, and place outbound follow-up calls — with a natural conversation, not a rigid phone tree.

  • Inbound call answering and routing, 24/7
  • Outbound follow-up and reminder calls
  • Natural conversation handling, not a phone-tree menu
  • Full call transcripts and recordings logged to your CRM

A property management firm's after-hours line used to go straight to voicemail. Now an AI voice agent answers, triages emergency vs. non-emergency maintenance requests, and texts the on-call technician for anything urgent — every call transcribed and logged automatically.

03AI Systems

The backend that makes workflows and agents actually work together.

Your CRM, MLS feed, marketing tools, and communications finally share one source of truth — built and maintained around your business, not a generic template.

Residential + CommercialWhere It All Connects
  • CRM + MLS + marketing integration
  • Custom dashboards and reporting by office or agent
  • Centralized lead routing across teams
  • Data security and compliance controls
  • Ongoing monitoring, tuning, and support
System Map — Connections
CRMMLS FeedTexting + Email
Your AI System
ReportingMarketingClient Portal
04Custom CRM Development

Don't have a CRM that fits? We'll build one.

Off-the-shelf CRMs force your team into someone else's workflow. When that stops working — or you've outgrown what a template can do — we build a custom CRM from the ground up, designed around exactly how your team manages leads, listings, and transactions.

Residential + CommercialMost Valuable For: Teams → Brokerages
  • Custom pipeline stages that match how you actually sell
  • Built-in lead scoring and automatic assignment
  • Commission and transaction tracking
  • Role-based access for agents, transaction coordinators, and brokers/owners
  • Exportable, auditable data — you own it, not a vendor
Custom CRM — Pipeline (Sample)
New Inquiry — 12 leadsScore avg 41
Qualified — 7 leadsScore avg 68
Showing Scheduled — 4 leadsScore avg 74
Offer Out — 2 deals$1.24M volume
Under Contract — 3 dealsCommission tracked

A boutique brokerage had outgrown their spreadsheet-based system. We built them a lightweight custom CRM with per-agent pipelines, automatic lead scoring, and a built-in commission tracker — in about the same time it would've taken to migrate to an off-the-shelf platform instead.

05Plugins & Custom Extensions

Extending the tools you already pay for.

Sometimes the fix isn't a new system — it's one missing feature in the system you already use. We build custom plugins and extensions for CRMs, MLS platforms, and marketing tools to add the one capability that's missing, instead of replacing the whole tool.

Residential + CommercialMost Valuable For: Any Size With An Existing CRM
  • Custom fields, automations, and dashboards inside your existing CRM
  • MLS and IDX plugin development
  • Browser extensions for agent workflows
  • API-based extensions for platforms with developer access (kvCORE, Follow Up Boss, Chime, LionDesk, Wise Agent, and similar)
Plugin — Lease Renewal Watcher
◆ 4400 Commerce Dr — Suite 210Renews in 88 days
◆ 19 Harbor Blvd — Suite 4Renews in 71 days
→ Notified broker: J. AlvarezAutomatic

A commercial brokerage's CRM had no way to track lease renewal dates across their portfolio. We built a plugin that surfaces upcoming renewals automatically and notifies the right broker 90 days out — no new software, no data migration.

Integrations

Built to connect to what you already use

We build inside your existing stack instead of asking you to replace it.

Outlook & Microsoft 365

Email and calendar sync, so follow-ups, showings, and reminders show up where your team already works.

WhatsApp

A primary messaging channel for many buyers, sellers, and international or Spanish-speaking clients — agents and AI agents message directly from WhatsApp with full CRM logging.

Gmail & Google Workspace

The same email and calendar sync for Google-based teams.

DocuSign & Dotloop

Automated document prep and signature-status tracking through transaction coordination.

Slack & Microsoft Teams

Internal notifications — new lead, showing booked, deal stage change.

RingCentral, Twilio & Other Calling Platforms

The line agents and AI agents call and text from.

Zapier & Make

A catch-all connector for anything not natively supported.

QuickBooks

Commission and expense sync for brokerages tracking agent payouts.

Calendly & Scheduling Tools

Automatic showing and consult booking.

Bilingual / Multi-Language AI

Serve clients in the language they're most comfortable in.

A meaningful share of buyers and sellers — especially in markets with heavy WhatsApp usage — are more comfortable communicating in Spanish or another language. Our agents and workflows can operate bilingually, so no lead is lost to a language gap.

  • Bilingual lead qualification and follow-up (English/Spanish out of the box, expandable further)
  • Consistent tone and accuracy across languages — not a raw machine translation
  • Especially effective paired with WhatsApp, already a primary channel for many Spanish-speaking clients

Data Migration & CRM Cleanup

AI workflows and agents are only as good as the data behind them. Before or alongside a build, we clean up duplicate contacts, dead leads, and scattered spreadsheets into one usable system — so automation isn't built on a mess.

Compliance-Aware AI

Generic AI tools don't know Fair Housing or fair-lending rules. Every workflow, agent, and generated listing description we build is configured with Fair Housing–aware language guardrails, so your automated communications don't create legal exposure.

White-Label Rollout

For multi-office brokerages and franchises, we package a proven AI system so every office and agent gets the same tools, trained the same way — with centralized reporting up to leadership and individual dashboards per office.

Where Clients Usually Start

Same layers. Sized to where you are today.

Every engagement starts with a consult, not a quote off a price sheet — here's how the layers above map to typical starting points.

Start with a Workflow

One high-impact workflow — usually lead follow-up — live in weeks. The most common starting point for solo agents and small teams.

Most Common Starting Point
  • One workflow, connected to your CRM
  • Live in weeks, not months
  • Light monthly support

Start with an Agent

An always-on assistant covering leads, tenants, or clients. The common next step once a workflow is proving out.

Common Next Step
  • One or more agents, 24/7 coverage
  • Works alongside existing workflows
  • Ongoing tuning as volume grows

Start with a System

The full custom backend — built once a team or brokerage has workflows and agents running and needs it all connected.

Where It All Connects
  • Full CRM/MLS/marketing integration
  • Multi-office reporting & controls
  • Dedicated ongoing support

Not sure which layer you need?

Book a free consult — we'll map your current process and tell you exactly where to start.